Terms and conditions


Please be advised that Stories on Walls actively and assertively enforces its copyright and intellectual property rights to the fullest extent of the law. Please see the terms and conditions that follow.

The terms and conditions that follow (the “Terms and Conditions”) govern your use of the Site and/or the purchase of works of art, products and/or services (“Artwork, Products and/or Services”) from the Site. These Terms and Conditions contain all of the terms that govern the relationship between you and Stories on Walls and any variation must be explicitly agreed by us in writing. By accessing, browsing, or using the material and information on the Site, or purchasing Artwork, Products and/or Services from the Site, you (the “User”) verify that you understand and signify these Terms and Conditions to be the legal equivalent of a signed written contract and that you accept such Terms and Conditions and agree to be legally bound by them. If you do not agree with these Terms and Conditions then you are not granted permission to access or use the Site and/or purchase Artwork, Products and/or Services from the Site; if this is the case you should exit the Site at once.

Logos, Design and Content

The entire content of the Site, including the logos, images, photographs, text, layout of the Site and any Software developed in relation to it, is Copyright © 2016 Stories on Walls. All rights reserved. Removal of or alteration of the copyright notice on any material on the Site is prohibited. Other restrictions may also apply. Copyright and other proprietary rights in the materials and information may be held by individuals and/or 3rd parties other than Stories on Walls. Stories on Walls strictly prohibits the copying, use of, display, publication, distribution, alteration, or exploitation for commercial or other purposes of any protected Material on the Site.
Permission for such use is granted on a case-by-case basis at the sole discretion of Stories on Walls and/or its licensors. A usage fee may be involved depending on the scope, nature and purpose of the proposed use.

Intellectual Property and Artwork

Copyright and Intellectual Property Rights remain with the artist (or other Copyright owner) even after you buy the Original Artwork or Limited Edition Print. Purchase of any Artwork or Products from Stories on Walls does not grant you any right other than that of ownership of the Artwork or Products. All material and information contained in the Site is protected by law, including but not limited to United Kingdom copyright law. The creator of the Artwork (the “Artist”) reserves all rights protected under the United Kingdom Copyright law in all Artwork purchased by the Customer. The sale of any particular Artwork does not include assignment, transfer or license to Customer of the right to copy, modify or create derivative works of any Artwork, unless such right is specifically granted in writing by the Artist. Copyright in the Artwork is owned by the associated Artist. The Artworks are also protected by moral rights. The Artist asserts his / her moral right to be identified as the author of his / her Artwork at any point.

Conditions on the sale of Artwork, Products and/or Services

Acknowledgement and Settlement

All orders placed by Users from the Site for the purchase of Artwork, Products and/or Services shall be regarded to constitute an action by the User (the “Customer”) to enter into a contract on these Terms and Conditions, this action shall be accepted by Stories on Walls by shipping the order to the Customer. All Stories on Walls’ prices quoted in local currencies but are billed in UK Pounds (£). Payment is specified on the Site Order Page for each Print, Product and/or Service selected by the Customer. We will debit payment for your order only when we are able to dispatch your items.

Delivery and Taxes / Duties

All delivery costs, or other expenses of any kind or nature, including but not limited to sales tax, customs duties, artist resale royalties, export or import charges (collectively “Shipping and/or Other Expenses”), is due in full by an acceptable credit card at the time of shipment. On receipt of the Purchase Price and any applicable delivery and/or other expenses, Stories on Walls will organise delivery of the Artwork and/or Product to the Customer by common carrier (“Courier”) at the address specified on the Site Order Page. The Courier, Artist and/or Stories on Walls will pack the Artwork and/or Product. Goods shipped outside the EC (and occasionally inside the EC) may incur duties or border taxes. Please note that payment of any taxes levied are the responsibility of the customer, we advise you to ring your local advice bureau for more information.

Cancellations, Returns and Damage

Stories on Walls prints are custom made to order and each print is totally unique, therefore they are non-refundable, non-returnable, and non-exchangeable unless they are damaged upon arrival. In the rare event that your print arrives damaged it is the responsibility of the customer to immediately contact Stories on Walls with a picture of the damage to discuss your options. It is our policy to always be fair. The customer must contact us within 7 days of the purchase, after which we cannot accept responsibility for work that has arrived damaged.

Product Specification, Corrections and Availability

All Artwork and/or Products displayed on the Site are offered on a first-come, first-serve basis. There may be an instance where a user purchases goods that are no longer available. Although this is unlikely Stories on Walls does not guarantee the availability for the purchase of any Artwork and/or other Product displayed on the Site. While we endeavour to keep information up to date, but we cannot guarantee the accuracy of the colour, text, graphics, or descriptions contained on the Site. It is important to note that there may be minor inaccuracies in dimensions and specifications. Colours of Artwork, Products, mounts and frames may appear different on certain monitors and screens.

Breech of terms and Conditions

If the Terms and Conditions herein are not complied with then Stories on Walls may hold the Customer liable for some or all costs of collection, handling charges, commissions, and any legal fees and expenses attributable to the Customer’s breach of these Terms and Conditions.

Security and Privacy Policy

Stories on Walls implements strict security measures and maintains a privacy policy, which discloses the information we collect about users. This includes information on how it is used and secured. By accepting our terms and conditions you approve these policies.

You can view our Privacy Policy here and learn about the Security Measures we use here.

Disclaimer of Warranty and Liability

This Site and all information contained within it are provided on an “as is” basis without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. You acknowledge, by your use of the Site, that your use of the Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Stories on Walls shall not be liable for any damages of any kind related to your use of this site. Stories on Walls shall not be liable for any personal loss or damage, which may arise from the use of any of the information contained in the Site. Stories on Walls shall no be liable for any special, indirect or incidental damages, including but not limited to lost revenues, which may result from the reliance of purchase of Artwork, Products and/or Services from this Site. Some users may find certain Content, Artwork and/or Products unsuitable for children; it is the responsibility of the parents to provide guidance in these circumstances.

Customer and User Privacy and Data Protection

All and any information provided by you to Stories on Walls will be treated in strict confidence with respect to privacy and according to the terms and conditions of the Data Protection Act.

Acknowledgement of Indemnity

You agree to indemnify Stories on Walls and keep Stories on Walls indemnified against any damages, claims, liabilities, losses and expenses arising out of any misuse of the Site or information therein.

Governing Law

These terms and your use of this website are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales. Stories on Walls reserves the right to restrict your access to the Site in the event that you violate these Terms and Conditions.

Legal

Please ensure you understand and agree to the following before using this website.

Terms and Conditions of website usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Stories on Walls relationship with you in relation to this website.

The term “Stories on Walls” or “us” or “we” refers to the owner of the website whose registered office is c/o OJK, 19 Portland Place, Marylebone, London W1B 1PX
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Stories on Walls prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Privacy Policy

This privacy policy sets out how Stories on Walls uses and protects any information that you give Stories on Walls when you use this website.

Stories on Walls is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Stories on Walls may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/11/16.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as post code, preferences and interests
  • information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.

  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information, which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@storiesonwalls.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Stories on Walls, 105 Canalot Studios, 222 Kensal Road, London UK W10 5BN.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Stories on Walls and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Stories on Walls. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Stories on Walls takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content is copyright of Stories on Walls © 2016. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Company Registration Details

Stories on Walls Ltd – registered in England
Registered Address at Companies House: 105 Canalot Studios, 222 Kensal Road, London, United Kingdom W10 5BN
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Company Number: 9992333

VAT Number: 234495203